Refund Policy
How order issues and refund requests are reviewed.
Digital materials
Because downloadable materials can be accessed immediately, eligibility for a refund depends on the nature of the issue. Report an incorrect or inaccessible file promptly with your order details.
Handwritten orders
Contact support immediately if an order arrives damaged, incomplete or different from the confirmed course details. Keep packaging and order evidence until the issue is reviewed.
Incorrect course selection
Students are responsible for verifying programme, course code and session before ordering. Contact support as soon as possible if you notice a selection mistake.
Requesting help
Email support@ignouhelping.com or call +91 98765 43210 with your order details so the team can review the request.
Not sure which course code you need?
Our support team will help confirm your programme, session and the exact assignment set.